img

buyPartswantedProcessfaqsellaboutaboutcontact
main1


BUYER FAQ SELLER FAQ



BUYER FAQ

Q - How does it work?
A - Our Process page maps out the steps involved in buying.

Q - What do I need to import a vehicle into the USA?
A - You need to ensure that the vehicle is over 25 years old to be imported into the USA.

Q - How long does it take to get my vehicle?
A - Once you have wired your payment you should expect to see your vehicle in 8 - 14 weeks depending on the port and the time of the year. You will be informed of your options.

Q - What are the associated costs involved in purchasing a vehicle?
A - The associated costs are detailed here.

Q - How will I get the vehicle from Australia to the USA?
A - We will arrange for the secure handover of funds for the exchange of documents and the vehicle. We will then take care of the preparing, packing and shipping of the vehicle for you inside a 40' shipping container.

Q - Do you only sell to Americans?
A - At this time we only ship to Vancouver, Washington and Charlotte, NC. We have had some Canadian clients come over the border to collect their vehicles.

Q - How am I protected as a buyer?
A - As a buyer we encourage you to get the vehicle inspected. Once you have received the report and decided to purchase we will do a secure handover.

Q - How much does it cost to buy or sell a vehicle on AUStoUSA.com site?
A - It is free to both buy and sell through this site.

Q - How much does an inspection cost?
A - Inspections are done by qualified professionals and start at U$250 and increase depending on location. Each vehicle has the cost displayed on the listing.

Q - Who pays for the inspection and appraisal costs?
A - Generally a buyer would pay these costs. An astute seller may want to offer these reports in advance as an incentive to sell their vehicle faster.

Q - What is covered in the inspection?
A - The inspection covers all items possible while the vehicle is still at the Sellers location. This may also include an extensive road test.

Q - Will an inspection tell me if the car is worthy of purchasing?
A - Requesting an inspection is not to determine if the vehicle is worthy of buying, but to ensure that you are getting a fair, independent, third party, representation of what you are buying. If the seller claims that the vehicle has a little rust, an inspection will allow you to know if that means there is a 1cm sized hole or there is only a little bit of the car that doesn't have rust. It is not to determine or predict future issues or concerns, it is simply to tell you the condition of the vehicle as it now sits.

Q - What if the vehicle is not running?
A - Obviously we will not be able to perform a road test on the vehicle however we can still inspect the condition and completeness of the vehicle. Transporting non-running vehicles cost more.

Q - Can we buy any year vehicle?
A - Yes - as long as it is more than 25 years old.

Q - Can I buy a Motorbike, boat, trailer, etc?
A - Yes and shipping/transportation will be adjusted accordingly.

Q - I found a vehicle on another site, can you offer me the same service?
A - Yes we can take care of all the details for you. Please contact us and we will make the arrangements.

Q - Where will my vehicle be stored between purchase and shipping and what does it cost?
A - Your vehicle will be stored inside our secure storage facility free of charge.

Q - How many vehicles are shipped in one 40' container?
A - Only three vehicles maximum are shipped per 40' shipping container. If you feel your vehicle needs special attention we can ship so that your vehicle will never leave the floor of the container and have nothing over it for an additional cost.

Q - How will my vehicle be secured inside the shipping container?
A - Your vehicle will be tied down using four heavy duty ratchet straps and the wheels block/braced.

Q - Why don't you have an email address on the site?
A - We have a Contact Us page which sends an email to: info @ AUStoUSA.com and we will respond to any enquiries.

Q - Are the prices in Australian or US Dollars?
A - We are working for the Americans, the site has U$ = US dollars. All prices are in American dollars, we are trying to make this as easy as we can.

Q - What is in it for you (AUStoUSA.com)?
A - Apart from the joy of seeing an American get the car they are expecting instead of a pile of rust held together with paint and bondo we get paid to run around the countryside inspecting, photographing and shipping classic American cars. We believe that we can offer the Americans better value-for-money by having a trusted third party on the ground in Australia acting as your ears and eyes.


SELLER FAQ
Q - How does it work?
A - Our Process page maps out the steps involved in selling.

Q - How am I protected as a seller?
A - As a seller we encourage you to be honest about the condition of the vehicle and make the asking price realistic. Funds will be released via a secure handover where the funds and vehicle will change hands.

Q - How much does it cost to sell a vehicle?
A - It is free to both buy and sell through this site.

Q - Who pays for the inspection costs?
A - Generally a buyer would pay these costs. An astute seller may want to offer these reports in advance as an incentive to sell their vehicle faster.

Q - How long does it take to sell a vehicle?
A - It depends on the condition and price. An American buyer will generally be well informed and know what a vehicle is worth and what features/options to look for. If your listing is not generating any interest maybe your price is too high.

Q - Can we sell any year vehicle?
A - No. The American law is strict on the vehicle having to be 25 years old.

Q - Can I sell a Motorbike, boat, etc?
A - Yes!




Home |  Cars for Sale |  Freight |  Wanted
Process |  FAQ |  Sell |  Photo Gallery |  About |  Contact Us





The Official site of AUStoUSA.com

© 2000 - 2014 AUStoUSA.com
All Rights Reserved. View our Privacy Policy.